Please wait for your text or email before coming to collect your items. We will hold your order for 14 days, after which we will automatically generate a refund to the payment type you used to place the order.ĭon’t forget your mobile number – Make sure your mobile number is added so that we can text you when your order is ready to collect. Once you have placed your order online, we’ll have it ready for you at the store you have selected in as little as 5 minutes. ![]() Please check your local store is open on the store locator page, before you visit. Our standard opening times are 7am-8pm Monday-Friday, 7am-6pm Saturday and 9-4pm Sunday. Please check our Christmas 2023 Opening and Delivery Times for the latest information. Store opening hours may vary during the Christmas and New Year holiday period. Orders placed after 6pm Thursday will be delivered after the weekend. If ordered before 6pm, please allow up to two business days for delivery. Items over 30kg can only be delivered from Monday to Friday. For more information, please visit our delivery information page below. ![]() Times may vary for items being delivered directly from the supplier. Sunday delivery – £10.00 or £5.00 for orders over £25 & FREE for orders over £75 (order by 4pm Saturday) Saturday Delivery – £10.00 or £5.00 for orders over £25 & FREE for orders over £75 (order by 6pm Friday) Pre-12pm Delivery – £10.00 to arrive before 12pm on the scheduled days above Orders placed after Sunday at 5pm will be delivered the following Tuesday.Order Friday to Sunday before 5pm for Monday delivery.Order before 9pm Monday to Thursday for next business day delivery.Next Day Delivery – £5.00 or FREE for orders over £25 ![]() If you wish to cancel this contract, please complete and submit this form.Delivery times may take a little longer during the Christmas and New Year holiday period. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods B. You will bear the direct cost of returning the goods. The deadline is met if you send back the goods before the period of 14 days has expired. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. In any event, you will not incur any fees as a result of the reimbursement. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. You may use the attached model cancellation form, but it is not obligatory. 21, 19063 Schwerin, Deutschland, Tel.: +49 (0)385 489 30 97 0, E-Mail: of your decision to cancel this contract by a clear statement (e.g. To exercise the right to cancel, you must inform us (Gauder GmbH, Komarowstr. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. You have the right to cancel this contract within fourteen days without giving any reason. ![]() any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions: Right to cancel Instructions for cancellation IntroductionĬonsumers, i.e.
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